Shipping via DHL parcel service. For smaller shipments, we reserve the right to use letter mail and parcel post for environmental reasons.

The goods will be shipped within 1-2 business days (except for fur butters at temperatures above 25°C). We will contact you automatically if there are any shipping problems.
The usual delivery time is 2-3 business days. If you encounter any difficulties tracking your shipment, please contact us directly so we can resolve the issue.

We ship on Mondays, Wednesdays, and Fridays. Tuesdays and Thursdays are our production days, so we simply don't have the time.

You can also pick up your order; please wait for our email with the pickup information!

Germany

Standard shipping for care products: 5.99€

Free shipping from 60,00€

EU

up to 1 kg: 22.49€
up to 2 kg: 24.28€
up to 5 kg: 29.63€
up to 10 kg: 38.56€
up to 20kg: 56.49€

Switzerland & Liechtenstein

up to 1 kg: 23.21€
up to 2 kg: 23.92€
up to 5 kg: 26.06€
up to 10 kg: 29.63€
up to 20kg: 36.77€
up to 30kg: 47.60€
up to 60kg: 77.35€
up to 90kg: 113.05€

International Customers - Import duties, taxes, and charges are unfortunately not included in the item price or shipping costs. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase. Natürlich pfotengemacht GmbH is not responsible for any additional fees or customs charges your country may impose upon collection of your package.

Worldwide

Shipping costs are calculated individually according to the weight of the goods and the destination country as specified in the shopping cart.

International Customers - Import duties, taxes, and charges are unfortunately not included in the item price or shipping costs. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase. Natürlich pfotengemacht GmbH is not responsible for any additional fees or customs charges your country may impose upon collection of your package.